FAQ's
Frequently Asked Questions
Got Questions About Dazz drones App or the Drone Shoots ? Get Answers Here!
Dazz Drones is a global platform that allows you to book professional drone services for capturing aerial photos and videos for various purposes.
The app connects you with licensed drone operators in your area. You can specify your project requirements, and the app will match you with available operators who can provide the services you need.
The duration of a drone shoot can vary based on the project’s scope. The app will provide you an option of 3 hours, 6 hours and 12 hours. You can choose any of them depending on your project requirement.
Generally, drone operators come with their own equipment. However, if you have specific camera equipment or accessories you want to use, you can discuss it with the operator during pre shoot prep.
It’s recommended to book as early as possible to secure the preferred date and time. However you can do it between 24-48 hours prior to the shoot.
Got Questions for Drone Services or Payment related ? Find Answers Here!
You can book drone services for a wide range of projects, including real estate, movies, travel vlogs and events.
When booking a drone shoot, you’ll provide details about your project, such as location and purpose . The app will recommend suitable drone options based on your requirements.
Yes, the app takes privacy and security seriously. Your personal information and project details are encrypted and stored securely.
Payment methods vary depending on the app. You may be able to pay through the app using credit/debit cards.
Got Questions About Bookings or Footage? Find All Your Answers Here!
Yes, When you’re there at the shoot location most operators will show a preview of the footage or images for your review, and if you’re not there at the location, they will share the cache or small size files for review before packing up the shoot.
The final content can be delivered through the app, email, or a secure online link, depending on your preference.
Yes, we do offer post production or editing services at an additional cost, which depends upon your requirements and scope of work
As Dazz Drones is a global application, you can provide the exact location or coordinates when booking the shoot, and Dazz Drones will appoint a drone operator there.
You can contact us via mail, live chat support and call support.
Absolutely! You can discuss your specific shot preferences prior to the shoot while doing shoot prep with the drone operator, and they will tailor the flight path and camera angles accordingly.
All About Your Booking related question answered
You can usually reschedule or cancel the booking through the app. However, cancellation policies may apply, so it’s important to review those terms and conditions
Yes, you can track the status of your booking through the app. It will provide updates on the booking confirmation, flight scheduling, and delivery.
Yes, you can make changes to your booking details, such as date, time,through the app and for change in location you can contact our customer support.
All You Need to Know About Working with Drone Operators
Yes, all drone operators on the platform are licensed by relevant aviation authorities and have experience in flying drones for various types of projects.
Most of the cases this can not happen, as before wrapping up the drone shoot, the operator will show you the videos and images to review, and if any media is not as per your requirement you can ask him/her to take that shot again.
Yes, for that you need to talk to our chat support or call support, and refer your booking id of that particular shoot, so the resolution to be more precise.
Drone operators typically have liability insurance to cover any potential accidents or damages that may occur during the shoot.
Yes, when the data gets submitted, you can review the drone operator and Dazz Drones both in terms of service, quality and delivery.
Drone operators are trained professionals who adhere to safety guidelines and regulations. You can discuss safety concerns with the operator before the shoot.
In the rare event of technical issues during the shoot, the drone operator will follow established protocols to troubleshoot and resolve the problem. If necessary, the shoot may be rescheduled to ensure quality results.
